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The wrong choice in a NEW IT System can severely damage a company's competitive position. 

Get the benefits of a new IT System without the downside of the selection process:
A well structured RFP (Request for Proposal)
Complete proposals from vendors that permit easy comparison
Careful evaluation of vendor proposals 
A win/win contract for customer and vendor
Successful on-time, on-budget implementation 

 Services  can include:

  • RFP preparation
  • Vendor proposal evaluation
  • Vendor selection
  • Software procurement
  • Contract negotiations
  • Software solution implementation

IT Solution Advisory Services
RFP Preparation, Proposal Evaluation and
Solution Selection, Software Procurement,
Contract Negotiations with Vendors, Solution
Implementation Assistance

Choosing an IT solution is nowadays a strategic decision for any company wanting to have a sustainable competitive advantage.  Making the wrong choice in a new IT System that is not well suited to the size, aims, and culture of an organisation, will not only result in loss of investment or a low Return of Investment, but may also severely damage the organisation's competitive position. The lost time in a failed IT implementation will leave the company a technology laggard, having to play catch-up with its competition. 

If you are looking for a new IT System you know it's time you invested in specialised Advisory Services.

The first step in selecting a new IT system is to understand the user requirements.  Ithaki Consulting utilises the world-leading Rational Unified Process (RUP) methodology to perform the Business Modelling required to extract the correct user requirements.  See the Business Modelling section on services offered for a Business Requirements Specification Study.

The following IT Solution Advisory Services are available: 

Preparation of Request for Proposal (RFP)
Preparing an RFP first entails the selection and evaluation criteria for the new system. A well-written RFP is critical in selecting the correct system.  Emphasis is given in ensuring that requirements are accurately and clearly stated, so that prospective vendors can provide a quality proposal with well-formed and complete answers.  A well-structured RFP in terms of presentation, organisation and instructions to vendors, will ensure that they understand how to respond in a constructive manner that will permit comparison of the various proposals by the evaluation team. 

Vendor Proposal Evaluation and Selection of Successful Vendor
The evaluation of the Vendor Proposals is an important stage in selecting a new system.  The following services are provided:

  1. Responding to vendor clarifications on the RFP

  2. Evaluate and grade vendor responses to the RFP

  3. Preparation of an evaluation summary of all vendor responses

  4. Preparation of a vendor short list

  5. Arrangement of solution presentation for the short listed vendors

  6. Evaluation of the vendor presentations

  7. Arrangement of reference site visits

  8. Evaluation of reference sites 

  9. Preparation of the final evaluation deliverable that would determine the winning proposal.

Software Procurement and Contract Negotiations
Ithaki offers Software Procurement Services to assist customers in procuring the software solution from the chosen vendor.  The Ithaki approach is to ensure a negotiated win/win contract that is fair to both the vendor and to the customer.  The following services are provided: 

  1. Determination of the final quantities, decide on options offered by vendor and the vendor deliverables

  2. Request a vendor project implementation plan and access its viability and realistic completion on-time and on-budget

  3. Agree with vendor on project implementation plan, timeframes and deliverables

  4. Access and review the applicable vendor agreements for the project (software licenses, maintenance, training and implementation services)

  5. Prepare the customer negotiation plan for prices and terms

  6. Negotiations with vendor and agreement on prices, terms and performance expectations

  7. Finalise the procurement agreement with the vendor

Implementation of complex software solutions
Ithaki can also offer Implementation Services to assist the customer in implementing the chosen solution.  Our core areas of expertise are in implementing ERP and CRM solutions.  

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